Below are some tools that Tony Adam of MySpace shared at SMX for optimising ROI from social media campaigns:
- For PR: HARO (help a reporter out), PitchEngine
- For customer and user insight: RapLeaf, Flowtown
- For Twitter management: Soxialize, Hootsuite, Seesmic Desktop
- For reputation management: KnowEm, Social Mention, ScoutLabs
- For social media analytics: BackType, SWIX (in Beta)
- For forum monitoring: Big boards, Omgili, Board Tracker
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